Successfully created a complete design system and integrated apps into one
Smoothly worked with the engineering team to release new versions and solve problems
Conducted several usability studies for problem solving
Responsible for making all the market researches, user researches, personas, customer journeys and user flows
Significantly raised the KPIs for SUS, CSAT and TSR whilst keeping time-on-task and UER low
I took care of almost everything from ideating and prototyping to conducting researches and presentation. During the time, we successfully integrated different apps with distinctive functions into one and received many positive feedbacks from the employees, as well as reaching the KPI targets and smoothy collaborating with the development team.
Valentino - SmartXP Final Look
Valentino - Client telling tools within SmartXP
Academia Layout
In this layout, we utilised different ways of scrolling to make the experience more divorced. We also added some interactional functions to enrich the learning for a more interesting and playful feeling.